Rnters is a platform for renting all kinds of goods. Here you can monetize articles you do not use in your day-to-day life or renting articles for a fraction of the price of the purchase.
An Rnter is someone who rents an article that belongs to someone else. This way it avoids spend as much money as if you were buying the article.
An Owner is someone who rents your articles to others for a price and during a limited period of time.
Yes! We hope that everyone will be able to withdraw value from the platform both in the role of Rnter as Owner, using the same profile.
At this time, the confirmation email will take a few minutes to arrive. If you do not see it in the main box may be in the secondary mail folder or spam / junk.
It was for this reason that we introduced the system of PINs and card payments. credit. PINs can avoid problems related to status of the object either at delivery or return. Transfers with credit card allows the Owner to charge the value of the product if it is damaged or stolen.
When a reservation is made, Rnter receives a four-digit PIN from the platform. Upon receiving the Owners article he has the chance to test it and check if it is in conditions that satisfy it. When the Rnter gives the PIN to the Owner, the rental period begins and Rnter takes full responsibility for the product until the end of the rental period.
The Owner will also receive a platform PIN code near the end of the rental. When Rnter returns the product to be inspected and tested. If Owner is satisfied gives Rnter the PIN he received and as soon as Rnter inserts it into the platform the rental period ends and the money is automatically transferred to the Owners bank account.
No, Rnters has no collateral. We have other security mechanisms that are more convenient for both Rnter and Owner. These are the PIN system and the payment with credit cards. The pin system is used to check the state of the beginning and end of the rental period. Payment by credit card enables us to the collection of the value of the product if it is lost, destroyed or damaged.
Evaluations are a way to get feedback on experiences that users have with each other. In this way, the best users are rewarded and the worst penalized. The assessment consists of written testimony and an assessment of one to five stars.
At this time it is not possible to create insurance for your articles.
We charge all Owners 20% of what they have earned by monetizing their products. It is charge is made as soon as Rnter makes the payment.
It should be Rnter to start the contact. If I have not done so, nothing prevents the Owner to start the conversations.
Tags can be attached to each article to make searching easier. This way you can find an article called "Surfboard" when searching for "Sports" if Owner has put this tag.
Yes. The address will not be shared until the reservation is paid and is only used to give a approximate location of the article when doing a search. No need to detail number of floors or door. Example: Avenida da Liberdade, 22 Lisboa.
Rnters recommends that both parties reach an amicable agreement, but if necessary we reserve the right to intervene by sharing personal data with the authorities competent and using the credit card to compensate injured parties in full or partial amount of the article. For more information on this subject, please check our "Terms of Service".
If you can not resolve the dispute with Rnter contact us so we can to help. Remember, through the Terms and Conditions we reserve the right to charge the amount suitable for Rnter credit card. You will not be harmed.
If you want to cancel a rental you have to contact the Rnters team through email and take into account the following scenarios: